Privacy Policy
At High Swinside we are committed to protecting your personal information and using it in a responsible manner. If you have any questions or concerns about this notice or how we handle your personal information, please contact us at privacy@highswinside.co.uk or by post to

High Swinside Holiday Cottages
High Swinside
High Lorton
Cockermouth,
Cumbria CA13 9UA.               Policy last updated on 30th September 2020.
What Information do we collect?
We collect personal information that you provide voluntarily when you register on this website or make a booking on the website, via email or on the telephone.

We collect Names, Addresses, Phone numbers, Email addresses and Passwords.

Please ensure that the information you provide is accurate and up-to-date and notify us of any changes to that information.

Some information is passed to us by 3rd-party companies if you make your booking through them.
How do we use your information?
We use your information for the following purposes:

  1. To record, manage and fulfil any booking you make with us

  2. To facilitate your login to the website to make, manage or cancel a booking with us

  3. To enable us to contact you, respond to your queries and to provide information to you about your booking.

  4. We post reviews and testimonials onto the website that you provide to us and those testimonials include some limited personal information.

Will your information be shared with anyone?
In short, NO.

Your personal information is not shared with any 3rd parties and is available to be viewed only by the owner of High Swinside (Diana Clarke) and the administrator of the High Swinside website (Oliver Clarke)
How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).



How do we keep your information safe?

We have security measures in place to protect the security of any information we process. No electronic transmission over the internet or data held on an internet server can be guaranteed to be 100% safe, however, so we cannot guarantee that unauthorised 3rd parties will not be able to defeat those security measures.
What are your privacy rights?
You can review, change or delete your booking with us at any time and can request us to remove your personal information from the website if you no longer have an active booking with High Swinside.

You can log into your account onto this website at any time to review or update your information or contact us using the contact details shown on the website.